Our Public Safety Division develops GIS solutions that enhance operational efficiency for emergency response agencies. From data management and system interoperability to advanced mapping and analysis, we deliver tools that strengthen both daily response and long-term planning. Additionally, we ensure full compatibility and integration with Computer Aided Dispatch (CAD) systems.
Dispatchers and emergency responders need access to jurisdictional maps that respond fast and contain all relevant data. We can work with your team to build custom maps for your agency that visualize response zones and fully integrate with existing CAD systems. We build our maps using vector tile caches, which increases map rendering speed to quickly navigate from point to point during active calls.
Our team leverages expertise in data normalization and public safety operations to convert your address datasets into a NENA-compliant schema for NextGen 911. The NENA Data Model establishes strict requirements for standardized layers such as address points, road centerlines, and emergency service boundaries. By aligning your data with these standards, we help ensure seamless interoperability, accurate geocoding, and reliable call routing across CAD, 911, and other essential operating systems.
Whether your agency needs assistance with address data collection, or reformatting existing datasets, we can help define workflows and best practices to ensure accuracy and compatibility. Our team utilizes Esri's Address Data Management Solution as a building block to standardize a NextGen 911 schema that is easy to maintain. We'll work with your authoritative data source to ensure data management and updates are handled seamlessly, offering full lifecycle support.
LiDAR scanning is an efficient process to create a "digital twin" of any building. A compact camera utilizes laser-based technology to measure distance by emitting light pulses and recording the duration of travel. In addition to walls, doors, and windows, these scans also capture furniture and objects within the space.
Our team works with public safety and emergency response agencies to scan and process building footprints for enhanced response to high-risk areas. Access to detailed floorplans of large public buildings such as schools and event venues provides agencies with an essential tool for locating callers and responding to incidents. Unique labels, symbols, or zones can easily be customized to the needs of the agency.
We developed FloorSIGHT™ to seamlessly integrate floorplan data with any CAD system. This web-based application, accessible through CAD, allows dispatchers to filter floorplan views by building, floor, and room. Each space is clearly labeled, and exits and windows are distinctly marked, providing critical information in the event of an emergency. With precise “zoom to” functionality for each criteria level, dispatchers can quickly identify where to send an officer.
Analytic dashboards help your agency turn data into clear, actionable insights. We built the CallSIGHT™ dashboard to simplify call details and the CrimeSIGHT™ dashboard to visualize report information, both using data from your CAD system. The dashboards contain dynamic search and filter tools for exploring relevant data attributes, either in a table or interactive map format. With each selection, every dashboard component dynamically responds, providing a comprehensive analysis experience.
AVL tracking is an enhanced approach to fleet management that can support faster response times while promoting officer accountability and operational safety. Our team can help your agency incorporate triangulated vehicle location data into both your CAD system and interactive map, giving dispatchers a current view of available units and proximity to active calls. Our HindSIGHT™ dashboard can store and categorize historical AVL data for reference and analysis at any time.
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